Lulu Épicerie ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information provided by users of our website, luluepicerie.ca (the "Site").

1. Information We Collect

When you visit our Site, contact us, or submit an inquiry form, we may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and any other information you provide.

• Business Information: If applicable, details about your business, including services of interest.

• Website Usage Data: IP address, browser type, pages visited, and interactions with our Site (collected through cookies and analytics tools).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide information about our products and services.

• To improve our website, services, and customer experience.

• To communicate with you about promotions, updates, and special offers (with your consent).

• To comply with legal obligations and enforce our terms of use.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data in the following situations:

• Service Providers: Third-party vendors assisting in website operations, email marketing, or analytics.

• Legal Requirements: If required by law or in response to legal proceedings.

• Business Transfers: In the event of a business merger, acquisition, or sale.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no online data transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, such as:

• Accessing, updating, or deleting your data.

• Opting out of marketing communications.

• Restricting certain data processing activities.

To exercise these rights, please contact us at [your email/contact information].

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Lulu Épicerie